Default solution folder, feel free to edit or delete it.

How To Cancel (Paypal)
Your subscription is a preapproved payment, paypal have 2 sections that relate to preapproved payments which can make it confusing.   To find your subscri...
Thu, 11 May, 2017 at 3:19 AM
Please Read This Before Logging a Call
We try our best to answer every call promptly, you can help us to do this by providing the information we need when you log your call. If you log a call wit...
Sun, 14 Feb, 2016 at 7:10 AM
What To Do When You Can't Login
This is by far the most common call we have. The call usually starts out with  " Hey, I can't login"... this is not good!   I then need...
Thu, 12 Nov, 2015 at 2:53 AM
Not receiving Passwords or Password Resets
If you are using hotmail please check this article, (trust me it's usually Hotmail!) All our transactional emails come from smofastmail.com please ...
Mon, 8 Jul, 2019 at 3:35 PM